A toothache that woke you up. A crown that fell out before a meeting. A swollen jaw that can't wait until next week. Two Rivers Dental Group holds same-day appointment slots open every business day for patients who need urgent care. At our Springfield, OR office, Dr. Matthew Collins makes time for emergencies because that's how dental problems actually work. Call our office, describe your situation, and we'll tell you the soonest we can get you in. Most days, that's today.
Pain, swelling, lost restorations, or anything that doesn't feel right. The earlier you call, the more options you have.
If a piece of tooth broke off, bring it in milk or saliva. Bring your dental insurance card if you have one.
Most urgent issues are diagnosed within minutes and treated the same visit when possible.
What Counts as Same-Day
Not every dental concern needs to be seen today. These are the situations where same-day care makes a real difference. Listed by priority level.
Pain that's keeping you awake or facial swelling near a tooth. Often means infection or an exposed nerve. Toothache treatment details.
A permanent tooth out of its socket or noticeably loose after impact. Time matters. The first 30-60 minutes give the best chance of saving the tooth.
A visible break, fracture, or piece of tooth missing. Even if pain is mild, breaks expose the tooth to bacteria. Broken tooth repair details.
A crown or large filling that fell out leaves the tooth underneath exposed and vulnerable. Most can be re-cemented or replaced same-day.
Bleeding from the gums or after dental work that doesn't slow down within 30 minutes of pressure. We'll evaluate the source same-day.
Hot, cold, or sweet sensitivity that's intensifying or starting to linger. May point to early decay or a small crack that needs attention before it grows.
How It Works
Same-day appointments aren't magic. They're a result of how we structure our schedule. Here's exactly how we make them happen.
We block out time on the schedule every business day specifically for urgent patients. These slots aren't filled by routine appointments. They sit open for situations exactly like yours.
When you call, we listen to what's going on and decide together whether it's a same-day situation. If it is, we tell you when to come in. If it can wait, we explain why and book you appropriately.
If our same-day slots are full, we tell you. We won't string you along all day. Sometimes that means we get you in tomorrow morning instead. Either way, you know exactly when you'll be seen.
After You Call
Here's exactly what happens between picking up the phone and leaving our office with the situation handled.
Our team listens to your situation, asks a few quick questions, and gives you an arrival time. If you're a new patient, we collect basic information over the phone to save time when you arrive.
You're greeted at the front desk and brought back as quickly as possible. We don't make urgent patients sit in a waiting room watching the clock. If you're early, we're early.
Dr. Collins examines the issue and takes any needed X-rays. You see the result on screen. We diagnose the cause clearly so you understand exactly what we're dealing with.
Dr. Collins walks you through what's needed and what each option costs. No pressure to decide on the spot. We answer your questions and proceed only when you're comfortable.
Most issues are treated during the same visit. Some cases need a follow-up appointment for more involved work, but you leave with a clear plan, prescriptions if needed, and your immediate problem addressed.
Our Approach
Dental problems don't follow office calendars. They show up at 6 a.m. on a Tuesday or after dinner on a Thursday night. Holding slots open for urgent patients is how we honor the way real life actually works.
A toothache that's bad enough to call about isn't going to get better with time. Most dental issues escalate quickly. Same-day care prevents simple problems from becoming complicated ones.
A knocked-out tooth has the best chance of being saved within the first hour. An exposed nerve hurts more by the minute. Holding slots open means we can act when timing actually matters.
Patients remember the dentist who got them in when they really needed it. We'd rather earn long-term trust by being available than book every slot months in advance.
Two Rivers Dental Group serves urgent patients across Springfield, Eugene, Coburg, Thurston, Pleasant Hill, Creswell, and the surrounding Lane County communities. Our office at 1717 Centennial Blvd, Suite #3 is open Tuesday through Friday from 8 a.m. to 5 p.m. Call (541) 746-9552 as soon as you need to be seen.
Frequently Asked Questions
Call our Springfield office now. The sooner you call, the sooner we can get you in.
Call (541) 746-9552